An Important Announcement About the Safe Pet Treats App

After much heartfelt consideration and a practical look at what it would take to continue, and with deep appreciation for everyone who has supported us over the years, we have made the very difficult decision to begin shutting down the Safe Pet Treats app.

This is not the message we ever hoped to write. Safe Pet Treats has never been just an app to us. It began as a personal mission, grew into a passion project, and became a community of pet lovers who care deeply about the safety, health, and well-being of their pets.

Safe Pet Treats was born after a recall was announced and we found ourselves checking the treats we gave our girls, our three Chihuahuas, to see if any were affected. We were surprised there was not a simple way to quickly determine whether a specific pet food or treat had been recalled. That moment stayed with us, and it became the reason we created Safe Pet Treats.

What started as a free recall-monitoring service eventually expanded into something much more. Over time, we added ingredient insights, product information, and True Country of Origin details to help pet parents make more informed decisions. Behind the scenes, we built and maintained a proprietary database, researched products, monitored recalls, updated information, and did everything we could to make pet safety easier for the families who trusted us.

We are incredibly proud of what Safe Pet Treats became. The app grew through word of mouth and organic support, and was supported by a loyal community of pet lovers who believed in the mission. We have appreciated every subscriber, every follower, every message, every shared post, and every person who used the app because they wanted to do more to protect their pets.

At the same time, we want to be transparent about where things stand. Safe Pet Treats has been bootstrapped and personally maintained from the beginning. While we have continued to believe deeply in its purpose and potential, we are no longer able to personally keep the app updated, maintained, and supported in the way our users deserve.

We did explore options to continue the mission, as our hope was always that Safe Pet Treats could continue growing, especially with ideas from our subscribers , and including expanded functions and features and newer technology,. However, at this time, we have not found the right path forward.

Please know this decision was not made lightly. We did not want this to feel like simply closing an app. Safe Pet Treats has always felt like part of a larger pet lovers family, and we know many of you have trusted it as part of the way you care for your pets.
That trust means more to us than we can express.

What This Means for Subscribers

As of July 27, 2026, no monthly or annual auto-renewals will be processed for Safe Pet Treats subscriptions.
Our plan is for the app to remain available through August 27, 2026.

If you currently have an active monthly subscription, your access should continue through the end of your current paid subscription period or until the app shutdown date, depending on the timing and platform. We recommend keeping the app installed during your remaining access period to avoid any interruption.

If access ends earlier than expected, please contact us at [email protected]. While we may not be able to restore access, we can help direct you to the appropriate refund process, if applicable.

Refunds for Annual Subscribers

If you purchased an annual subscription and your paid period extends beyond the final shutdown date, refund handling depends on where you subscribed.

Because subscriptions are managed directly through Apple and Google Play, refund requests should begin through the platform where the subscription was purchased.

Please see the detailed instructions for refund requests by platform below.

With Gratitude

To everyone who has supported Safe Pet Treats, thank you.

Thank you for believing in the mission. Thank you for caring enough to research what goes into your pets' food and treats. Thank you for sharing the app, subscribing, sending encouragement, and helping us build something that came from a place of love.

Safe Pet Treats was created because we love our pets like family, and we know you do too. That shared love is what made this community so special.

Although this chapter is coming to a close, we remain grateful for the role Safe Pet Treats played in helping pet parents stay informed and make safer choices.

If circumstances change and there is a way to bring Safe Pet Treats back in the future, we would be incredibly grateful for that opportunity. For now, we are moving forward with the shutdown while remaining thankful for everything this community has meant to us.

From the bottom of our hearts, thank you for being part of the Safe Pet Treats family.

Detailed Refund Instructions by Platform

Apple App Store Users
Refund requests must be submitted directly through Apple.

1. Go to Apple’s Report a Problem page.

2. Sign in with the Apple Account used to purchase the Safe Pet Treats subscription.

3. Select I’d like to.

4. Choose Request a refund.

5. Select the reason for your request.

6. Choose the Safe Pet Treats subscription or purchase.

7. Submit the request to Apple.

Apple will review the request and determine refund eligibility.

Google Play Users
Please first request a refund directly through Google Play.

1. Go to play.google.com.

2. Sign in with the Google Account used to purchase the Safe Pet Treats subscription.

3. Select your profile picture in the top right corner.

4. Go to Payments & subscriptions.

5. Select Budget & order history.

6. Find the Safe Pet Treats subscription purchase.

7. Select Report a problem.

8. Choose the option that best describes your situation.

9. Complete the form and note that you are requesting a refund due to the app shutdown.

10. Submit the request to Google Play.

Google Play will review the request and determine refund eligibility.

If Google Play is unable to process the refund, please email us at
[email protected] with your Google Play order number/transaction ID, usually beginning with GPA, along with the email address associated with your Google Play purchase if available.

Please do not send passwords, full credit card numbers, or sensitive payment information.